Recently, my mother was admitted to Gleneagles Global Hospital, and I would like to share my appreciation for the excellent care she received. The MICU team did an outstanding job—both the doctors and nurses provided attentive and compassionate care, which helped her recover well within just a few days.
Special thanks to Dr. Siva Shankaran, Dr. Madan, and the entire nursing and assistant teams for their dedication. I would also like to recognize Nurses Malathi, Menaka, Parvathy, Maha, Bhutan, Udhaya, Alphonsiua, and Sneka, whose support made a big difference in post care. The hygiene and sanitation staff ensured everything was kept spotless, and I want to especially acknowledge Settu and Akila for their efforts.
While the overall medical and post-care experience was excellent, there is scope for improvement in the billing and administrative processes. We faced some delays and coordination issues during discharge, which could be better managed.
Overall, the hospital provides high-quality medical care with dedicated staff, and with some improvements in administration, the patient experience would be seamless.